01
Service
01
Service
ᛗ
Services / Maintenance
ᛗ
Website
maintenance
services
Website maintenance services and WordPress care plans for Cumbrian businesses. Updates, security, backups and small changes are handled for you, so your site stays fast, safe and current.
ᚨ ᛊ ᚺ ᚱ ᚨ ᚹ ᛖ ᚾ
02
What's included
02
What's included
ᚨ ᛊ ᚺ ᚱ ᚨ ᚹ ᛖ ᚾ
A website that stays in good health
Websites need regular attention. A care plan keeps everything updated and protected, and gives you someone to call when you need a change.
WordPress, its plugins and the browsers people use change constantly. Without regular care, sites slow down, break or become vulnerable. Our care plans keep everything updated, backed up and monitored, whether we built your site or not.
For businesses across Carlisle and Cumbria, it means one less thing to worry about, and a local contact when something needs changing.
ᚠ
Software updates
Core, theme and plugin updates tested and applied safely.
ᚢ
Security monitoring
Regular malware scans, firewall rules and login protection.
ᚦ
Backups & restores
Scheduled off-site backups, with restores whenever you need them.
ᚨ
Uptime monitoring
Checks every few minutes, with any downtime dealt with by us.
ᚱ
Content edits
Text, image and page updates made for you each month.
ᚲ
Health reports
A monthly summary of updates, performance and anything we have fixed.
03
How it works
03
How it works
From first check to monthly care
01
Health check
A full review of your site's code, plugins, speed and security.
02
Onboarding
Backups, monitoring and secure access set up.
03
Monthly care
Updates, scans and edits carried out on a regular schedule.
04
Report
A clear monthly report on what was done and how your site is performing.
ᛗ
Small care now,
fewer problems later.
04
Packages
04
Packages
Website maintenance packages
Clear prices · No hidden costs
Every project is confirmed with a fixed quote. If none of these fit, we'll put together a package that does.
Shield
Simple, steady protection
For simple websites that need to stay safe and up to date.
£49
Per month
–
Monthly updates
–
Weekly backups
–
Uptime monitoring
–
Vulnerability monitoring & hardening
–
Monthly report
Enquire
→
Most popular
Shieldwall
Stronger together
For businesses that update their website regularly.
£79
Per month
–
Weekly updates
–
Daily backups
–
Firewall & daily malware scanning
–
1 hour of edits per month
–
Speed optimisation
–
Priority email support
Enquire
→
Heimdall
The ever-watchful guardian
For online shops and business-critical websites.
£129
Per month
–
Everything in Shieldwall
–
Product updates support
–
2 hours of edits per month
–
Same-day response, including security issues
–
Quarterly SEO health check
–
Phone support
Enquire
→
No long contracts. Plans can be cancelled with 30 days' notice.
05
Bolt-ons
05
Bolt-ons
One-off care & bolt-ons
Add to any package or buy on their own
Website audit
A full review of plugins, security, speed and backups.
Free
Online
→
Ad-hoc edits
Changes made without a care plan.
£45
Per hour
→
Speed optimisation
Images, caching and code tuned for faster load times.
£125
One-off
→
Hacked site clean-up
Malware removed, security restored and the cause fixed.
£175
From
→
Accessibility audit
A review against WCAG guidelines with a list of fixes.
£145
One-off
→
PHP & plugin upgrade
Outdated software safely upgraded and tested.
£85
One-off
→
06
FAQ
06
FAQ
Maintenance questions
The detail behind our maintenance service. If your question isn't here, just ask.
Why does my website need maintenance?
Software, plugins and browsers change constantly. Without updates, sites slow down, break or become vulnerable to attack. Regular care prevents most problems before they start.
Can you maintain a website you didn't build?
Yes. We start with a free website audit to review the site and fix any urgent issues, then move it onto a care plan.
What counts as a small change?
Updating text, swapping images, adding a team member, publishing a blog post or adjusting opening times. Larger changes such as new page designs are quoted separately.
What if my website is hacked?
On any plan, we restore a clean backup, close the vulnerability and strengthen security at no extra cost.
Do unused hours roll over?
Edit hours are monthly and don't roll over, which keeps plans simple and prices low.
Is hosting included?
Care plans can be combined with any of our hosting plans, or we can maintain sites hosted elsewhere.
How quickly will you respond?
Shield and Shieldwall requests are handled within two working days. Heimdall plans receive a same-day response.
07
Other services
07
Other services
Works well with
ᚹ
Web design
Bespoke, fast, mobile-first websites.
ᛋ
SEO
Local and technical search that brings in enquiries.
ᚺ
Hosting & email
Fast UK hosting and email on your own domain.
ᚱ
Migration
Safe moves to a new host or platform.
Send the raven.
Not sure which service you need? Tell us about your project and we'll talk it through.